Privacy Policy
Effective date: November 10, 2026
This Privacy Policy explains what information StorefrontLift collects, how we use it, and your choices. StorefrontLift is based in Maryland, USA. Contact: info@storefrontlift.com.
1. Information we collect
From the website and email
- Name, business name, email address, phone number, and message content when you email us (including info@storefrontlift.com) or use a contact form
- Basic technical data from visits to our website (e.g. IP address, browser type, pages viewed) collected by our hosting provider
From clients we work with
- Business details you share (address, hours, services, photos, offers)
- Access to your Google Business Profile and, for Standard plan clients, Facebook/Instagram pages — as a manager or partner only, never with your password
- Review content and performance numbers needed to do the work and write your monthly report
Payments
- Payments are processed by Stripe. Stripe collects and stores your card details. We never see or store your full card number. We may see your name, email, plan, and payment status in Stripe.
We do not knowingly collect information from children under 13.
2. How we use information
- To respond to inquiries and provide the service you signed up for
- To send monthly reports, approval requests (e.g. negative-review replies), and billing-related messages
- To improve our website and service
- To comply with law or protect our rights if required
We do not sell your personal or business information. We do not rent or trade mailing lists.
3. Who we share information with
We use service providers that help us run the business:
- Cloudflare — website hosting (Cloudflare Pages) and email routing for info@storefrontlift.com
- Stripe — subscription billing and payment processing
- Google and Meta — only as needed to manage the accounts you authorize us to access
These providers process data under their own privacy policies. We share only what is needed for them to perform their role. We may disclose information if required by law or a valid legal process.
4. How long we keep information
- Inquiry emails: as long as needed to respond and for a reasonable business record
- Client work files and reports: while you are a client, and for a limited time after cancellation for records
- Payment records: retained as needed for tax and accounting (Stripe also retains its own records)
When we no longer need information, we delete or anonymize it where practical.
5. Security
We use reasonable safeguards (secure email, manager-role access instead of passwords, Stripe for payments). No method of transmission or storage is 100% secure. Please keep your own Google and Meta accounts secured with strong passwords and two-factor authentication.
6. Your choices
- Email info@storefrontlift.com to ask what information we hold about you, to correct it, or to request deletion (we may need to keep some records for legal or accounting reasons)
- Remove our manager/partner access from Google or Meta at any time
- Cancel your subscription by emailing info@storefrontlift.com (see our Terms of Service)
- Unsubscribe from non-essential marketing emails if we ever send them (service emails about your account will continue while you are a client)
7. Cookies and analytics
Our site may use cookies or similar tools provided by Cloudflare or basic analytics to keep the site working and understand traffic. You can control cookies through your browser settings.
8. Changes
We may update this Privacy Policy. The new effective date will appear at the top of this page. Continued use of the site or service after changes means you accept the updated policy.
9. Contact
Privacy questions: info@storefrontlift.com
Phone: (240) 981-0775