Terms of Service & Refund Policy
Effective date: November 10, 2026
These Terms govern your use of the StorefrontLift website and our managed local marketing services. By starting a paid plan or using our site, you agree to them.
1. Who we are
StorefrontLift is based in Maryland, USA. Contact: info@storefrontlift.com.
2. What we do
We help small businesses keep their online presence accurate and active.
Basic — $129 per month
- Google Business Profile upkeep (hours, holiday hours, services, photos, description)
- 1 Google post per week
- Replies to all new Google reviews (negative-review replies require your approval first)
- One-page monthly report
Standard — $249 per month
- Everything in Basic
- 3–5 Facebook and Instagram posts per week, each with an image and caption
- Review monitoring with alerts when new reviews appear
We do not guarantee specific search rankings, review scores, or revenue results. Results depend on your location, category, competition, and the quality of your business.
3. How access works
You remain the owner of every account. We work only with manager or partner roles you grant us. We never ask for your passwords. You can remove our access at any time. You are responsible for the accuracy of information you give us (hours, prices, offers) and for having the rights to any photos you supply.
4. Billing and renewal
- Plans are month-to-month.
- You pay monthly in advance through a Stripe subscription link we send you.
- Your card is charged automatically each month until you cancel.
- Stripe handles card processing. We never store your full card number.
- Prices are in US dollars. Applicable taxes may be added if required by law.
5. Cancellation
Email info@storefrontlift.com to cancel. Cancellation takes effect at the end of the current paid month. You keep service through that period. We do not give partial refunds for unused days after the first month.
6. Refund policy (first-month money-back guarantee)
If you are not satisfied during your first month, request a full refund of the first month's fee by emailing info@storefrontlift.com within 30 days of your first payment. One refund per business. After we refund you, we stop service and remove our access from your accounts.
After the first month, payments are non-refundable except where required by law. If we made a clear billing error, email us and we will correct it.
7. Your responsibilities
- Keep your contact email current so we can reach you for approvals and reports.
- Approve or decline negative-review reply drafts in a reasonable time (we wait for your OK before posting those).
- Do not ask us to post false claims, fake reviews, or content that violates Google, Meta, or the law.
- Tell us promptly if hours, services, or ownership change.
8. Our responsibilities
- Perform the work listed for your plan in good faith.
- Send a monthly one-page report.
- Keep negative-review replies behind your approval.
- Not sell your data (see our Privacy Policy).
9. Limitation of liability
To the fullest extent allowed by Maryland law, our total liability for any claim related to the service is limited to the fees you paid us in the three months before the claim. We are not liable for lost profits, lost reviews, account suspensions by Google or Meta, or indirect damages.
10. Changes
We may update these Terms. Material changes will be posted on this page with a new effective date. Continued use after the change means you accept the updated Terms. Price changes for existing clients will be emailed at least 30 days in advance.
11. Governing law
These Terms are governed by the laws of the State of Maryland, USA, without regard to conflict-of-law rules. Disputes will be handled in the state or federal courts located in Maryland.
12. Contact
Questions about these Terms or a refund: info@storefrontlift.com
Phone: (240) 981-0775